Shipping Policy
At Iron Threads, we strive to provide our customers with a seamless and efficient shipping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
Dispatch Time
Once you place an order with us, we will dispatch it within 14-21 business days. This allows us to carefully prepare and package your items for shipment. Please note that certain products, such as the Asic Ex-Eos and Asics insoles, may have a longer dispatch time of 5-8 business days. This is to ensure that these specialized products are properly prepared and ready to be shipped to you.
Shipping Time
Our standard shipping time is 5-7 business days with USPS. This means that once your order has been dispatched, you can expect it to arrive at your designated address within this timeframe. We understand the importance of timely delivery and work diligently to ensure that your package reaches you as quickly as possible.
Delivery Area
Currently, we only deliver within the United States. We apologize for any inconvenience this may cause to our international customers. However, we are constantly exploring options to expand our delivery services to other countries in the future.
Shipping Fees
At Iron Threads, we offer free shipping on all orders within the United States. We believe that our customers should not have to worry about additional fees when purchasing our unique and stylish products. Therefore, you can enjoy the convenience of free shipping on all your orders, regardless of the total purchase amount.
Order Tracking
Once your order has been dispatched, we will provide you with a tracking number. This allows you to monitor the progress of your package and stay informed about its estimated delivery date. You can easily track your order by visiting our website and entering the provided tracking number in the designated tracking section.
Shipping Updates
Throughout the shipping process, we will keep you informed about any significant updates regarding your order. This includes notifications about delays, changes in delivery status, or any other relevant information. We understand the importance of transparency and strive to provide you with the most up-to-date information regarding your shipment.
Shipping Support
If you have any questions or concerns regarding the shipping of your order, our dedicated customer support team is here to assist you. You can reach out to us via email at order.help@ironthread.info Our team will promptly address your inquiries and provide you with the necessary support to ensure a smooth shipping experience.
Thank you for choosing Iron Threads. We appreciate your business and look forward to delivering your unique and stylish products to your doorstep.