Refund Policy

At Iron Threads, we work hard to deliver high-quality wrestling gear and footwear to every customer. Your satisfaction is extremely important to us, and we want to be fully transparent about how our refund and exchange process works. For this reason, we have created a clear policy outlining when refunds are issued and what you can expect after placing an order.

Refund Eligibility: Iron Threads does not accept general returns for reasons such as a change of mind, incorrect sizing, or preference. Refunds are only granted in situations where an item arrives damaged, defective, or unwearable. If you encounter any issue with the condition of your order upon delivery, please contact us immediately at ironthreadswrestling@gmail.com with photos and a description of the problem. Our team will review your case and determine whether a refund is appropriate.

Condition of Items: Because wrestling shoes and apparel come into close contact with the body and are performance-based gear, we cannot accept worn, used, or opened items for return. For hygiene, safety, and quality-control reasons, all sales are final unless the product was delivered in damaged or unwearable condition.

Sizing and Ordering Accuracy: We strongly encourage all customers to double-check their size before placing an order. Wrestling shoes, in particular, can fit differently by brand and model, and we have had many customers accidentally choose the wrong size. Please review all size charts carefully and consider sizing recommendations provided in product descriptions to ensure the best fit before purchasing. Choosing the correct size is the customer’s responsibility.

Wrong Size Orders: While we do not accept returns, we understand that sizing mistakes happen. If you accidentally order the wrong size, please email us at ironthreadswrestling@gmail.com as soon as possible. In some cases, depending on inventory availability and condition of the product, we may be able to arrange an exchange for the correct size. Exchanges are not guaranteed, but we will do our best to assist you if we have the needed size in stock. Please note that the buyer is responsible for all shipping costs associated with sending the incorrect-size item back to us and receiving the replacement item.

Refund Process: If your refund request is approved due to a damaged or unwearable item, we will process your refund to the original payment method within 10 business days after reviewing your case. Your bank or credit card provider may require additional time to post the refund. If more than 15 business days have passed since your refund was approved and you have not received it, please reach out to us so we can investigate and resolve the issue promptly.

Contact Information: For any questions about sizing, product condition, refunds, or potential exchanges, please contact our support team at ironthreadswrestling@gmail.com. We are here to help and want to ensure your shopping experience with Iron Threads is dependable and positive.

Thank you for choosing Iron Threads. We appreciate your support and are committed to providing straightforward policies that keep our products reliable and our customers informed.